Privacy & Cookie Policy

Last updated: 15th August 2025

1. Introduction

Lou Bibby Coaching (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy & Cookie Policy explains how we collect, use, and protect your data when you visit loubibby.com, access our Kajabi platform, purchase services, or interact with our content.

By using our website, you agree to this Policy.

 

2. Information We Collect

We may collect the following personal information:

  •  Name, email address, phone number, billing/shipping details.
  •  Information provided when booking services, completing forms, or downloading resources.
  •  Payment details (processed securely via third-party payment providers).
  •  Data from cookies and similar tracking technologies.

 

3. How We Use Your Information

We use your personal information to:

  •  Process bookings, payments, and provide services.
  •  Send you appointment confirmations, reminders, and relevant updates.
  •  Provide access to purchased or free resources.
  •  Respond to inquiries and support requests.
  •  Send marketing communications (if you opt-in).
  •  Improve website performance, user experience, and service offerings.

 

4. How We Store & Protect Your Information

  •  We use Kajabi’s secure platform and trusted third-party providers to store and process your data.
  •  We apply reasonable security measures to prevent loss, misuse, or unauthorised access.
  •  We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

 

5. Sharing Your Information

We do not sell or rent your personal information.
We may share your data with:

  •  Trusted service providers (e.g., payment processors, email marketing services) to deliver our services.
  •  Legal authorities if required by law.

 

6. Cookies & Tracking Technologies

Cookies are small files stored on your device when you visit our website. We use cookies to:

  •  Improve site functionality.
  •  Remember preferences.
  •  Track website usage for analytics (e.g., Google Analytics).
  •  Tailor marketing messages.

You can disable cookies in your browser settings, but some site features may not work correctly without them.

Click to learn more about the cookies that Kajabi uses HERE. 

 

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.

 

8. Your Rights

Depending on your location, you may have the right to:

  •  Access, correct, or delete your personal information.
  •  Withdraw consent to marketing communications.
  •  Request a copy of your data.

To exercise these rights, contact[email protected].

 

9. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.

 

10. Contact Us

If you have any questions about this policy, please contact:
Lou Bibby Coaching
Email: [email protected]
Website: www.loubibby.com